Terms of Sales


Any complaint about the goods sold or the work carried out must reach us within 2 years after delivery. Any complaint about the content of the invoices must reach us written no later than 2 years after the date of the invoice. Any dispute relating to the sale will be the sole jurisdiction of the Courts of the district of Tournai, Belgium.

Right to retract

You have a right of return of 14 calendar days from receipt of the package to return it to us, in its original packaging, and obtain a refund or exchange. The cost of returning the product remains the responsibility of the customer.

Payment via STRIPE Services

Payment will not be taken from buyer’s credit card at time of order. Payment will only be made after (1) checking credit card details (2) authorization of payment by the credit card issuer

Payments are accepted in EURO

Contact information

SPRL Asinerie du Pays des Collines Château des Mottes 7911 – Frasnes-lez-Buissenal Belgium

N° d’entreprise (BCE) : 0895 156 481

Contact :
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